Even if I check out with my suitcase, they don't even accept me and sit down. When I checked in, the two staff members next to me chatted so loudly that I couldn't hear what the staff was saying in front of me, so even if I listened to the staff, they just talked about it. There are many delicious restaurants and cafes around. (It was a rice field view) The location is also good. When you open the window, the green rice fields spread out. Ubud Bali |15.96km from downtown The resort itself is very pretty, especially at night. He complained to the front office Friday morning, the front office staff said that she would check it first, however, no confirmation arrived to our attention, we were so upset about this since this related to lost and found and the staff was not paying enough attention. Plus, the thief only took the mask and left the box alone, we assume that this is related to the cctv. Thursday evening, my BF forgot a box of mask □ in the meeting room, that mask belongs to the participants, there is no way the participants would stole it since we still need it for Friday. After 2 hours, I decided to call FO regarding this problem, she was so nice, sending us the maintenance engineer ( he came shortly, nice person) to check but still no improvement at all, my point is if there is something wrong with the room, please don't sell it, even the temperature corridor is cooler than our room. Been complaining about this to the housekeeper, he was so nice, resetting our AC and asked us to call FO if in the next 1 hour the AC don't show any improvement. Everything went perfect until we realized that the air conditioner was not working properly, the living room air conditioner worked like a fan, and the bed room air conditioner was even worse. I can really only recommend staying here if you are desperate.ĭenpasar Bali |2.57km from downtown We have business event on this hotel from 9-13 November in this hotel. After returning from our night out, we attempted to shower around 4:30am only to discover the room had no water left. The one above the bed was missing a globe and only the bathroom light worked. As the sun went down, we went to turn on the light in the room only to discover that it didn't work. The aircon works but needs to be on 16 to be cold. There is a fan mounted on the ceiling that is very noisy when used on oscillation. I had asked if I could have even just one more so we could dry our faces and they just said no. Then had to go back downstairs as there was no towels in the room. We walk up about 4 flights of stairs to the room and discover a very old room. They were questioning wether to give us a king size bed or not, with them deciding that because I had booked a double, they would give the king to someone else, regardless of whether they booked that or not. Upon arrival and them finding my booking, my wife overheard the staff talking to each other in Indonesian when they thought she wasn't listening. 0.05km from Smart Day Spa I arrived to stay the night with my Indonesian wife.
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